Pieter C.W. Vos

E-shopping has big impact on retail and logistics

In western Europe several retail companies with a long successful history have closed down recently or are in trouble, also because of the impact of internet.

What has happened? What is changing the logistics structure? Could we expect the same impact in the Czech Republic?
How could we deal with customer satisfaction and customer service?

Pieter C.W. Vos
Logis Consult​